Services


Ace Taxis offer a 24 hour specialist taxi service taking cash, credit card and account bookings.

We pride ourselves on a prompt and courteous service that’s enjoyed by both Stevenage’s businesses and the general public.

As we have been in operation for over 15 years, you can depend on us.

Each driver is required to be licensed by Stevenage Borough Council and has a comprehensive knowledge of the Town. The drivers integrity (on which his/her licence depends) means a safe and sure journey.
Our services are wide and cover the whole of the Stevenage area. We offer the fastest response time possible in Stevenage with one of the largest available fleet of purpose built vehicles. Vehicles are fully accessible and comfortable.

Our taxi account service offers excellent account management with priority access to the call centre, 30 days free credit and fully itemised billing.

We can offer national and international taxi services through Cabcharge, the worlds leading taxi account service. Open a Cabcharge account and you will have access to national and international taxi services through a individual account cards and a single consolidated invoice.

Our Data System

Ace Taxis is committed to re-investing in new technology systems to improve levels of service. Using the latest GPS technology – the nearest available vehicle is despatched for every booking. Each driver is given a PDA unit for communication and a unique system login number- so that our Data system has records of who is driving any vehicle at any given time and day.

Meet and Greet

This is when on your outbound journey you have the option of booking your return transport where you can arrange a ‘Meet and Greet’ point in the various airports and the taxi driver will assist you with your luggage and take you back to your destination.

Our vehicles

Our fleet comprises of a mixture of vehicles which include: Saloons, Estate Cars, MPV’s and minbuses catering for multiple passenger excursions.

All our vehicles are fitted with an up-to-date Data System.

Make sure you book the right vehicle for your needs:

  • Saloons – ideal for upto 4 people travelling in comfort
  • Estate Cars – Great for carrying extra luggage
  • MPV’s or People Carriers – Suited to 5 to 8 people travelling or someone who requires extra space
  • Minibus Service – This provides customers who wish to travel in group numbers upto 16 people at a time

Minibus Service

Ace Taxis operates a complete minibus service operating in and around Stevenage and across the UK.

We have our own fleet of minibuses that are maintained to VOSA safety standards. Our minbuses seat upto 16 people comfortably and are an ideal solution for a group outing or situations of cost effective transport ie; Wedding Parties, Hen/Stag nights, Golf Days, Race Days, Shopping Sprees, Christmas Parties, Office outings, Shuttle Services.

Dangers of Unlicensed Minicabs

Taxis that operate illegally are not monitored by or answerable to anyone, therefore there are no guarantees for passenger safety. Unlike licensed taxis, illegal minicabs may not be roadworthy and people traveling in one would not be insured in the event of an accident.

As they tend to operate in areas where they know passengers will be desperate for a cab, they may charge random and excessive fares because the passenger might be too drunk, tired, or by this point, worried, to argue.

A common scenario occurs where a clubber falls out into the night, fuzzy-headed and desperate to get home. They may not know where the nearest taxi rank is and public transport will have stopped. Up pulls an unlicensed minicab and it seems like a good idea to hop in. However, often the driver does not know where they are going or may drive the long way just to charge the passenger more. They may drive dangerously, and finally charge a ridiculous amount for what should have been a short and simple journey. Unwitting passengers often feel threatened or sometimes are actually threatened by the driver into paying just so that they can get away. Is this what you want from a cab journey? The responsibility falls on all of us to be aware of how and with whom we travel, and to squeeze out the unlicensed minicab drivers.

It is thought that men take unlicensed minicabs because they do not consider the danger, while women choose them as the lesser of two evils. Women tend to take illegal minicabs to avoid the potential dangers of walking home alone late at night, not realizing that riding in an unlicensed taxi is an equal threat.

Always look for the cab licence number, phone number printed on the side, and discs in the front and back windows to see if it the minicab that you ordered. If you didn’t order one, don’t get in it; even if it is a licensed minicab. They should not be touting for business off the street.

Ace Taxi’s Ladies Club

Click here for an application
Click here to read our terms and conditions / benefits of joining